TECHNICAL ASSISTANT – EMPLOYEE BENEFITS DIVISION

Job Description:

Provides technical assistance to the Employee Benefits Division performing data entry and data management duties including client enrollments, terminations and changes.

Essential Functions:

• Work with Account Manager(s), Marketing Managers or Team Leaders to assist in the enrollments, terminations and changes of policies on assigned accounts
• Perform data entry work not limited to applications, spreadsheets, mailing labels, form letters and other related documents
• Provide technical assistance to Producers or Account Managers, as required
• Maintain company procedures in documentation and maintenance of client information in EPIC database
• Generate rates by manual or software/website calculations
• Verify payments with carriers and document accordingly
• Assist Producers or Account Managers in preparation for client meetings
• Prepare policy books or policies for delivery or mailing
• Be familiar with and follow procedures outlined in the Non-Coverage Event Reporting Policy
• Report any omissions regarding coverage on policies to Branch Managers
• Any other duties as assigned

Education/Experience:

• High School diploma or General Education Diploma (G.E.D.)
• 1-2 years Benefits experience
• EPIC experience a plus

SALES EXECUTIVE (Divisions: Employee Benefits, Private Client and Assisted Living Facilities)

Job Description:

A sales position with the responsibility of building business relationships for the purpose of generating insurance sales. This position is also expected to provide servicing guidance for the team, addressing issues with any client or prospect, determine the approach and strategy for working with clients and interacting with Account Managers to best support the client.

Essential Functions:

• Responsible for developing new clients and retaining existing clients.
• Develop COI’s (Centers of Influence) who will become referral sources.
• Advise clients on the insurance policies that best suit their needs.
• Customize insurance programs to suit individual clients.
• Deliver approved policies to new clients and explain benefits and risks of the policy.
• Re-assess the policy needs of existing clients after life-changing events.
• May fill-out and submit applications, issue quotes, maintain client records and prepare reports.
• Keep abreast of industry and market trends and best practices.
• Research and source potential clients and build long term relationships.
• Participate in development of strategy for your division to be implemented with Sales Manager and support team.
• Qualify prospects with criteria including but not limited to relationship potential, locations, market availability, and overall opportunity.
• Enter prospects into EPIC once qualified following company procedures regarding the documentation and maintenance of account information in the agency’s data management system.
• Travel to and participate in meetings with clients, seminars, networking events as needed.
• Represent the company and the client to ensure that clients’ insurance needs are met and the integrity of the company are maintained. Be honest, trustworthy, and maintain a good business reputation.  Act in good faith, ensure legal compliance of insurance laws and regulations 
• When appropriate refer client to other lines of insurance including Commercial Lines, Small Business, Employee Benefits and Personal Lines.
• Position will have goals associated your line of business, and new revenue sold. 
• Other duties assigned by management.

TECHNICAL ASSISTANT – EMPLOYEE BENEFITS DIVISION

Job Description:

Provides technical assistance to the Employee Benefits Division performing data entry and data management duties including client enrollments, terminations and changes.

Essential Functions:

• Work with Account Manager(s), Marketing Managers or Team Leaders to assist in the enrollments, terminations and changes of policies on assigned accounts
• Perform data entry work not limited to applications, spreadsheets, mailing labels, form letters and other related documents
• Provide technical assistance to Producers or Account Managers, as required
• Maintain company procedures in documentation and maintenance of client information in EPIC database
• Generate rates by manual or software/website calculations
• Verify payments with carriers and document accordingly
• Assist Producers or Account Managers in preparation for client meetings
• Prepare policy books or policies for delivery or mailing
• Be familiar with and follow procedures outlined in the Non-Coverage Event Reporting Policy
• Report any omissions regarding coverage on policies to Branch Managers
• Any other duties as assigned

Education/Experience:

• High School diploma or General Education Diploma (G.E.D.)
• 1-2 years Benefits experience
• EPIC experience a plus

SALES EXECUTIVE (Divisions: Employee Benefits, Private Client and Assisted Living Facilities)

Job Description:

A sales position with the responsibility of building business relationships for the purpose of generating insurance sales. This position is also expected to provide servicing guidance for the team, addressing issues with any client or prospect, determine the approach and strategy for working with clients and interacting with Account Managers to best support the client.

Essential Functions:

• Responsible for developing new clients and retaining existing clients.
• Develop COI’s (Centers of Influence) who will become referral sources.
• Advise clients on the insurance policies that best suit their needs.
• Customize insurance programs to suit individual clients.
• Deliver approved policies to new clients and explain benefits and risks of the policy.
• Re-assess the policy needs of existing clients after life-changing events.
• May fill-out and submit applications, issue quotes, maintain client records and prepare reports.
• Keep abreast of industry and market trends and best practices.
• Research and source potential clients and build long term relationships.
• Participate in development of strategy for your division to be implemented with Sales Manager and support team.
• Qualify prospects with criteria including but not limited to relationship potential, locations, market availability, and overall opportunity.
• Enter prospects into EPIC once qualified following company procedures regarding the documentation and maintenance of account information in the agency’s data management system.
• Travel to and participate in meetings with clients, seminars, networking events as needed.
• Represent the company and the client to ensure that clients’ insurance needs are met and the integrity of the company are maintained. Be honest, trustworthy, and maintain a good business reputation.  Act in good faith, ensure legal compliance of insurance laws and regulations 
• When appropriate refer client to other lines of insurance including Commercial Lines, Small Business, Employee Benefits and Personal Lines.
• Position will have goals associated your line of business, and new revenue sold. 
• Other duties assigned by management.